We know healthcare technology managers often struggle to find a company that can quickly repair patient monitoring equipment and provide quality replacement parts without charging a fortune.
Here at Sage Services, we believe you should have access to quality device repairs and parts at reasonable prices. You deserve to have a choice in the marketplace.
And we want to be your No. 1 choice. Here are some ways we help our clients keep their devices running smoothly so you have more time and money to devote to patient care.
Don’t let device downtime impact patient care. You have to schedule procedures around devices that are out for repair. Nursing teams and clinicians have to access backup devices or develop workaround solutions. It can be a real challenge for your facility.
That’s why at Sage Services, our repair turnaround time is 5-7 business days. We know how vital it is to get your devices back in service. When your medical equipment lands in our repair shop, our team gets to work troubleshooting, repairing, and testing.
Repairs done right the first time. When you send your patient monitoring devices to us, we make sure the device is fully repaired and thoroughly tested. With our rigorous process, you feel confident your device is working like new and you won’t have to deal with recurring issues or frequent breakdowns.
Top-notch technicians are on the case. Our team loves a medical device repair challenge! They have been known to fix even the trickiest repairs. While our repair techs have a real knack for solving equipment mysteries, they also hone their skills through continuing education and certifications.
Every two years, our technicians are recertified to the IPC-7711 and IPC-7721 endorsement. This widely used standard offers a wealth of industry-approved techniques in rework, modification and repair of electronic assemblies.
Staying sharp means our techs can accurately diagnose and resolve issues, so you get good-as-new patient monitoring devices.
Significant savings on repairs isn’t just a slogan. Medical equipment is a big part of your hospital budget so you need to be mindful of your spending. Our customers routinely save 25-40% when they switch to Sage Services.
Our repair services are priced fairly and can help you save big versus purchasing a new device from the OEM. Plus, we have an extensive catalog of cables and accessories at great prices and ready to ship.
Cue the customer service. Our commitment to serving our customers well shows up in the quality of our work, our fair pricing, and our overall mission of helping healthcare technology managers be more efficient with their time and budget.
To serve our customers well, we have a dedicated sales team ready to step in and help you with whatever you need. They answer questions, pick up broken devices and ship them to our repair facility, and they even drop off our much-loved branded screwdrivers as a “thank you” for trusting Sage Services Group.
But you know what really impresses our customers? The people who answer the phone. Yep, that’s right. Actual human people sitting in our office pick up the phone when you call. No chatbots. No elaborate menu of options just to wind up leaving a voicemail.
So, if you’ve wondering if Sage Services Group is a good fit for your device repair needs or your go-to source for replacement cables and accessories, the answer is YES! Let us show you the Sage Services Guarantee.
