The availability of affordable and reliable medical equipment repair is vital for the long-term success of health facilities. It also impacts other health providers, as well as health outcomes of patients dependent on medical equipment technology. This technology diagnoses, treats, and monitors the health condition(s) of patients. However, this comes with certain challenges.
Medical Equipment Repair Today
Medical equipment is becoming increasingly more high-tech and complex. Due to this, repairing it is often associated with exorbitant prices that can put providers at financial risk. It can also threaten the health of their patients if faulty equipment goes unchecked or inadequately trained technicians perform diagnostics and repairs. In addition, some manufacturers of equipment are reluctant to supply the necessary documents and service information to privately owned repair companies. Then, they overprice their services for the ‘exclusive’ nature of their medical equipment expertise.
What You Need in Your Repair Company
In order to provide you with the best service possible, your equipment repair company will need to provide the following:
- Highly specialized technicians who are certifiably trained
- Access to affordable and reliable parts
- Established network of manufacturers and parts providers
- Access to diagnostics and service information from manufacturers
In-house medical equipment repair has the potential to save you money, but specialized training for techs is expensive. Because of the cost, it may not be worth the investment in terms of timeliness and safety of repairs. Outsourcing is often the most cost-effective choice for small medical practices and clinics. It’s also important that your medical equipment repair company offers easy, convenient, and reliable ways to request repairs. This helps things move far more quickly, eliminating as much downtime as possible.
Core Values of Your Chosen Company
When choosing a medical equipment repair company, browse websites for the core values of the company. This should give you an idea about the culture of each company, their business operations, and their customer service. Look for values like integrity, innovation, and commitment to customer service. Also determine which companies offer refurbished medical equipment, which can save you money on various components.
Managing medical equipment repair can be a challenge for health facilities and private practices in terms of costs, reliability, and the level of specialized training needed for technicians. Therefore, the importance of reliable and affordable care is undeniable. You want your company to do more than put a band-aid on equipment in disrepair, but to have the expertise necessary to repair it right the first time, with as little downtime as possible.
Sage Services wants to be your reliable and affordable medical equipment repair company, and we have the core values to prove it: integrity, innovation, and an undying commitment to seamless customer service. We dedicate ourselves to our mission, and it shows. Our services include preventive maintenance, management, and repair of medical equipment at affordable prices, including EKG repair and other patient monitoring technologies. Contact us today to speak with one of our highly trained technicians.